Terms of Service

Last updated: February 11, 2026

1. Acceptance of Terms

By accessing or using Loyalty Hub ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Loyalty Hub provides a customer loyalty management platform for small businesses. The Service includes tools for managing points systems, rewards, stamp cards, membership tiers, and customer engagement campaigns.

3. User Accounts

  • You must provide accurate and complete registration information
  • You are responsible for maintaining the security of your account
  • You must notify us immediately of any unauthorized access
  • One business may have multiple staff accounts with different permission levels

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit harmful code or interfere with the Service
  • Misrepresent your identity or affiliation
  • Use the Service to send spam or unsolicited communications

5. Data and Content

You retain ownership of all data you submit to the Service. By using the Service, you grant us a limited license to process your data as necessary to provide the Service. We will handle your data in accordance with our Privacy Policy.

6. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice. We are not liable for any downtime or service interruptions.

7. Limitation of Liability

To the maximum extent permitted by law, Loyalty Hub shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.

9. Contact

For questions about these Terms, please contact us at hello@loyaltyhub.mn.